Supplier Due Diligence Checklist
Use this before payment or onboarding.
Artwork Control
A buyer sends private-label packaging files to a supplier before confirming the full order file. This guide helps buyers turn that moment into a documented supplier review.
A packaging artwork review should begin with the decision in front of the buyer. In this case, a buyer sends private-label packaging files to a supplier before confirming the full order file. The buyer is not trying to build a perfect supplier biography. The buyer needs to know whether it can pay, sign, release files, approve production, or ask for another round of evidence.
The risk is specific: the supplier may use an outdated artwork version, expose customer information, or print packaging before final approval. That risk can stay hidden when the team treats the supplier's answer as a general reassurance. Write the decision in one sentence before reviewing documents. A narrow question produces a cleaner file and a better supplier response.
Run this check before sharing brand assets, barcode files, customer labels, manuals, or retail packaging designs. Waiting until shipment pressure arrives gives the buyer fewer options. At that point, staff may accept weak explanations because the customer deadline, balance payment, or production slot already depends on the supplier's cooperation.
The trigger point should sit in the procurement workflow. A buyer can add it to the quotation review, deposit approval, sample approval, inspection plan, or balance payment checklist. The review then becomes a normal buying step instead of a dispute reaction.
The core check should cover artwork version, barcode ownership, language rule, customer mark, print approval process. Ask the supplier to answer in writing and tie the answer to the legal company, order number, product model, and payment file. Do not let the supplier answer with a brochure if the buyer asked for a record connected to the order.
A supplier that understands the order can usually explain the facts in plain terms. A weak supplier may send extra photos, old certificates, or broad claims without answering the exact question. Save those weak answers. They help show why the buyer requested clearer proof.
The file should contain versioned artwork file, approval email, supplier confidentiality note, print proof photos, discarded version record. Store those records beside the quotation, proforma invoice, and supplier identity file. Use short file names with dates so finance, quality, or management can review the case without asking the original buyer to reconstruct the story from chat messages.
Keep rejected records as well. An outdated document, mismatched name, unclear photo, or incomplete explanation may matter later if the supplier changes its story. A buyer file should show what was accepted, what was rejected, and what remained unresolved when the decision was made.
Add a short owner line to the folder. Name the person who checked the file and the person who approved the next step.
The closing note should say whether the buyer will proceed, pause, reduce exposure, or ask for more evidence. For packaging artwork, the recommended decision rule is to release artwork only under a version rule and stop production if the supplier cannot confirm which file it will print. Put that sentence near the payment approval or order approval, where the next person will see it.
A good closing note does not need legal language. It needs names, dates, records, and limits. If a supplier later disputes what it promised, the buyer can point to the order file instead of relying on memory. That makes the next email shorter and the next decision easier.
Review the note again when the supplier changes a document, contact, date, payment path, or production detail. Small changes often look harmless when they arrive one at a time. A dated review line helps the buyer see whether the original packaging artwork decision still holds or whether the supplier has created a new risk that needs approval.
Packaging errors can expose brands, fail customer checks, or make compliant goods unsellable.
It should include version number, date, product model, barcode, print proof, and final buyer approval.
Keep it with the supplier identity file, payment approval, product specification, and final buyer decision note.
Use this before payment or onboarding.
Keep a record finance can review.
Choose the right depth for the decision.