Supplier Due Diligence Checklist
Use this before payment or onboarding.
Supplier role
A supplier's role changes the risk. A manufacturer controls production. A distributor controls access. A trading company may control the relationship while another entity makes the goods. The buyer needs the role before it can judge price, warranty, quality, and payment risk.
Chinese suppliers often describe themselves as factories because buyers prefer factories. The word can mean several things in practice. A supplier may own a factory, rent production capacity, work with a related manufacturer, or buy finished goods from a separate producer. The buyer should not fight over labels. Ask for evidence that shows who performs each role.
Start with a role map. Name the seller, manufacturer, exporter, invoice issuer, and payee. Ask whether those are the same legal entity. If not, ask how they relate. A normal trade structure can still look messy at first glance. The supplier's ability to explain the structure matters as much as the structure itself.
A manufacturer claim should connect to a site, license, production records, staff, equipment, and product-specific documents. A factory photo does not prove ownership. A video call does not prove legal responsibility. Ask which legal entity owns or operates the site, which entity signs the contract, and which entity receives payment.
If the factory and seller differ, write down who handles defects, delays, replacements, and refunds. Buyers sometimes discover the gap only after a quality issue. The seller blames the factory, the factory says it never contracted with the buyer, and finance has paid a third entity. That dispute starts with a role map the buyer skipped.
A distributor can be the right supplier when it has authorization, stock access, technical support, and after-sales capability. The buyer should ask what rights the distributor has. Can it sell in the buyer's territory? Can it issue warranty commitments? Can it provide traceable product documents? Can it prove the goods come from the claimed manufacturer?
Distributor verification should include authorization letters, product source evidence, invoice and payment consistency, and warranty responsibility. Treat a distributor's price advantage with care if it cannot explain source or after-sales support. Grey-channel stock may solve one order and create a warranty problem later.
A trading company can add value. It may coordinate export, inspection, consolidation, translation, and payment. It can also hide weak production control. The buyer should ask what the trading company does that the factory does not. If the answer is only cheaper price and faster reply, the buyer still needs factory evidence.
For private-label goods, the trading company role becomes more important. The buyer needs to know who owns tooling, who controls product drawings, who selects components, and who can reproduce the product after the first shipment. A trading company that controls the file can be useful. A trading company that only forwards messages creates delay and ambiguity.
A manufacturer may justify production milestones and site inspection. A distributor may justify stock verification and serial-number checks. A trading company may require clearer documents linking seller, factory, exporter, and payee. The buyer should not use one contract template for every role.
End the review with a role statement: this supplier is acting as manufacturer, distributor, export agent, trading company, or mixed-role coordinator. Then write the risk that follows. That one paragraph helps procurement, finance, and quality teams treat the supplier according to what it can actually control.
Some suppliers begin the conversation as if they make the product, then introduce another factory after the buyer asks for samples, certificates, or photos from the production line. This does not make the supplier unusable, but it changes the due diligence question. The buyer now needs to know which party controls production, which party receives payment, and which party will answer if a batch fails.
A practical review should compare the quote, proforma invoice, product photos, license name, and export documents. If these records point to different companies, ask each company to define its role in writing. The buyer can still proceed, but only after the commercial file names the manufacturer, the seller, the exporter, and the party responsible for defects.
Ask for the legal entity operating the production site, site evidence, product documents, and a clear link between factory, seller, invoice issuer, and payee.
No. A trading company can add coordination value, but the buyer must understand who controls production, quality, documents, and payment responsibility.
A distributor should prove source, authorization where relevant, warranty responsibility, stock route, and invoice/payment consistency.
Use this before payment or onboarding.
Keep a record finance can review.
Choose the right depth for the decision.